Shipping policy

Shipping

Orders are processed within 1–3 business days. You will receive a confirmation email with tracking information once your order has shipped.
We currently ship within the United States. Delivery times vary by location and carrier, but most orders arrive within 3–7 business days once shipped.

Please note that once a package is in transit, shipping delays caused by carriers or weather are beyond our control — though we’ll always do our best to help if something goes wrong.

Returns & Refunds

We want you to love your purchase! If you’re not completely satisfied, eligible items may be returned for a refund within 10 days of delivery.

To qualify for a return:

  • Items must be unused, unworn, unwashed, and in original condition with tags attached.

  • Sale, clearance, and seasonal items are final sale and not eligible for return.

  • Customer is responsible for return shipping costs unless the item arrives damaged or incorrect.

Once your return is received and inspected, a refund will be issued to your original payment method.

Exchanges

At this time, we do not offer direct exchanges. If you’d like a different size or item, please place a new order once your return has been processed.

Questions?

We’re happy to help.
Contact us at shopdustanddenim.co@gmail.com with any shipping or return questions.